Ah, my day.
Aug. 29th, 2005 02:48 am![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
brinshannaraI really didn't think my day could get all that much worse after I woke up, was annoyed, cranky, PMSing and then had to take a cab to work.
I was wrong.
Work.
I got to work on time, yes, but I got put on this crappy survey. Is it a normal crappy survey? No. It's special. A couple (three?) weeks ago, I got extra training on a different survey system, called ASI. It's used for year-long surveys by long-term clients, where there's a quota per week, etc, etc.
It's a stupid system (old and outdated) and it's mostly targetted at French speakers in Quebec.
So I walked into work and guess what? That's right. I'm on an ASI survey.
Not only do I have to manually dial, but I have to circle the number of calls I make on a PIECE OF PAPER. And most of the quotas for the survey were closed, so I was looking for a male, 18-24, if he spoke English, or 18-29, if he spoke French.
For TWO AND A HALF HOURS, this was my life. I swear to God, I spent more time asking L (a team Fire supervisor) and M-J (a team Air supervisor -- team Air does ALL ASI projects and Team Fire helps them out on occasion, lucky people that we are) questions about how to do things in ASI than I spent actually talking to people. I got ONE complete, an 18yo anglo male who had just had a party last night, so he was all psyched to do a survey on beer. (Yes, it's funny. I do surveys on beer and other alcoholic beverages. Shoot me now.)
Work & JB.
And then, at 4:30, when I took my first 15 minute break, I called my voice mail, and there was a very odd-sounding message from JB. I called her back ASAP, and she was really upset with family stuff, and ... DAMN work! I couldn't talk to her for as long as she needed me to, because I had to go back to work. I was really annoyed by that. And I couldn't say anything to console her, really, all I could do was be there for her to vent at and cry to for a little bit, and then I had to go. So, sitting there at my work station, doing this godawful survey, fifteen minutes later, I remembered something that might possibly at least give her a smile. So I broke the rules and entered into the system that I was going to the washroom, then actually did go to the washroom, but didn't spend as long as I usually do (I average about 5 minutes, all told, including a thorough hand-washing, some dawdling, etc) and got to the break room where I called her for another 30 seconds to tell her about the thing that might make her smile, and she'd already seen it, which bummed me out. It was probably going to make her smile, but she'd already smiled about it. Ah, well. I think she appreciated the quick callback.
Work, Part II. Or III, if you're picky.
Anyways, I then got back to work and PRAISE JESUS, I was taken off the godawful survey and put on to my FAVOURITE one, Air Canada Jazz. :D I love it. Or, well, I don't hate it with every fibre of my being. Basically, I call on behalf of Air Canada Jazz, I have the client's name, so I ask for them directly, and most of the time, people ANSWER and are POLITE and it's lovely! (Can you tell it's a Canada-only survey? :D) So I did two AC Jazz surveys and finished up that wave (wave = variation) of the survey and then was put on this lame one about a gas company in Ontario that I worked on from... 5:30pm-closing? Something like that. It was okay. I got some fun refusals.
Me: "Hi, I'm [real name], calling from [company name here], a professional--"
Some Ontarian Man: "What? Where are you calling from?"
Me: "I'm calling from [company name]. We're a professional market research company and we're not selling anything, we're--"
Some Ontarian Man: "Oh yeah? Well, I'm a professional diner, and I'm having dinner, so there. <click>"
Another:
Me: "Hi, I'm [real name], calling from [company name here], a professional market research company [etc, rest of intro here]. Is now a convenient time to speak with you?"
Man: "No."
Me: "When would be a better time for you, sir?"
Man: "Oh, in about three years."
Me: "Uh... three years."
Man: "Yep."
Me: "All right, sir, thanks so much for your time. Have a great night!"
And then I hung up and laughed.
Called JB around 7:15, while I was on my dinner break, and her roommate informed me she'd gone over to N's house, which is good. I'm glad she got out of the house and was with a good friend. So, worried less about her, I went to eat.
Commuting home and Hattrick.
I came back, talked to my brother, and discovered that he'd won his Hattrick game, and that I'd won mine too, but the cool thing is that he was in Division IV and is now being promoted to Division III (where I currently am). But we didn't know what series he'd promote to, as there are 16 of them.
My buses were completely off their schedule on the way home, so I got home at like, 10, and immediately sat down to do the math to see which series my brother was going to end up in.
After over an hour of math, calculations, and double-checking said math and calculations, I figured out that he would be in my series. Which, honestly, is AWESOME. I've been losing interest in the game (for no good reason, really), and now to compete against my brother twice a season? That brings new life to it. Plus, I get to strategize with him about other teams in our series and stuff. We were both really excited, especially when this one site (that does the math FOR you) confirmed my calculations about 45 minutes later.
And then I watched TV while writing this entry, but I watched more TV than I wrote, because I started this at like, 1am, and it's nearly 3, and it doesn't normally take me this long to write an entry of this length. Which I'm going to add cuts to, now, because ayoy, it was a lot longer than I thought it was going to be.
Soon: requested icons.
Later: bed.
I was wrong.
Work.
I got to work on time, yes, but I got put on this crappy survey. Is it a normal crappy survey? No. It's special. A couple (three?) weeks ago, I got extra training on a different survey system, called ASI. It's used for year-long surveys by long-term clients, where there's a quota per week, etc, etc.
It's a stupid system (old and outdated) and it's mostly targetted at French speakers in Quebec.
So I walked into work and guess what? That's right. I'm on an ASI survey.
Not only do I have to manually dial, but I have to circle the number of calls I make on a PIECE OF PAPER. And most of the quotas for the survey were closed, so I was looking for a male, 18-24, if he spoke English, or 18-29, if he spoke French.
For TWO AND A HALF HOURS, this was my life. I swear to God, I spent more time asking L (a team Fire supervisor) and M-J (a team Air supervisor -- team Air does ALL ASI projects and Team Fire helps them out on occasion, lucky people that we are) questions about how to do things in ASI than I spent actually talking to people. I got ONE complete, an 18yo anglo male who had just had a party last night, so he was all psyched to do a survey on beer. (Yes, it's funny. I do surveys on beer and other alcoholic beverages. Shoot me now.)
Work & JB.
And then, at 4:30, when I took my first 15 minute break, I called my voice mail, and there was a very odd-sounding message from JB. I called her back ASAP, and she was really upset with family stuff, and ... DAMN work! I couldn't talk to her for as long as she needed me to, because I had to go back to work. I was really annoyed by that. And I couldn't say anything to console her, really, all I could do was be there for her to vent at and cry to for a little bit, and then I had to go. So, sitting there at my work station, doing this godawful survey, fifteen minutes later, I remembered something that might possibly at least give her a smile. So I broke the rules and entered into the system that I was going to the washroom, then actually did go to the washroom, but didn't spend as long as I usually do (I average about 5 minutes, all told, including a thorough hand-washing, some dawdling, etc) and got to the break room where I called her for another 30 seconds to tell her about the thing that might make her smile, and she'd already seen it, which bummed me out. It was probably going to make her smile, but she'd already smiled about it. Ah, well. I think she appreciated the quick callback.
Work, Part II. Or III, if you're picky.
Anyways, I then got back to work and PRAISE JESUS, I was taken off the godawful survey and put on to my FAVOURITE one, Air Canada Jazz. :D I love it. Or, well, I don't hate it with every fibre of my being. Basically, I call on behalf of Air Canada Jazz, I have the client's name, so I ask for them directly, and most of the time, people ANSWER and are POLITE and it's lovely! (Can you tell it's a Canada-only survey? :D) So I did two AC Jazz surveys and finished up that wave (wave = variation) of the survey and then was put on this lame one about a gas company in Ontario that I worked on from... 5:30pm-closing? Something like that. It was okay. I got some fun refusals.
Me: "Hi, I'm [real name], calling from [company name here], a professional--"
Some Ontarian Man: "What? Where are you calling from?"
Me: "I'm calling from [company name]. We're a professional market research company and we're not selling anything, we're--"
Some Ontarian Man: "Oh yeah? Well, I'm a professional diner, and I'm having dinner, so there. <click>"
Another:
Me: "Hi, I'm [real name], calling from [company name here], a professional market research company [etc, rest of intro here]. Is now a convenient time to speak with you?"
Man: "No."
Me: "When would be a better time for you, sir?"
Man: "Oh, in about three years."
Me: "Uh... three years."
Man: "Yep."
Me: "All right, sir, thanks so much for your time. Have a great night!"
And then I hung up and laughed.
Called JB around 7:15, while I was on my dinner break, and her roommate informed me she'd gone over to N's house, which is good. I'm glad she got out of the house and was with a good friend. So, worried less about her, I went to eat.
Commuting home and Hattrick.
I came back, talked to my brother, and discovered that he'd won his Hattrick game, and that I'd won mine too, but the cool thing is that he was in Division IV and is now being promoted to Division III (where I currently am). But we didn't know what series he'd promote to, as there are 16 of them.
My buses were completely off their schedule on the way home, so I got home at like, 10, and immediately sat down to do the math to see which series my brother was going to end up in.
After over an hour of math, calculations, and double-checking said math and calculations, I figured out that he would be in my series. Which, honestly, is AWESOME. I've been losing interest in the game (for no good reason, really), and now to compete against my brother twice a season? That brings new life to it. Plus, I get to strategize with him about other teams in our series and stuff. We were both really excited, especially when this one site (that does the math FOR you) confirmed my calculations about 45 minutes later.
And then I watched TV while writing this entry, but I watched more TV than I wrote, because I started this at like, 1am, and it's nearly 3, and it doesn't normally take me this long to write an entry of this length. Which I'm going to add cuts to, now, because ayoy, it was a lot longer than I thought it was going to be.
Soon: requested icons.
Later: bed.
